Advantages to the Practice:

	Specimen collection supplies, provided to the practice in a timely manner, upon request
	Technical and clinical support from Aeron
	Easy-to-read test results, graphs and ranges
	Rapid turnaround time of patient results
	Comprehensive professional guide for test result interpretation and technical information
	Availability of patient educational material

Advantages to the Patient:

	Supplies available either from the practice or mailed directly from Aeron
	Saliva collection is non-invasive, simple and can be done in the privacy of the home or doctor's office
	Specimen is mailed directly to Aeron in a prepaid mailer (sample is stable for at least 3 weeks at room temperature)
	Testing is cost effective (much less than blood testing) and reimbursable by many insurance companies and Medicare

If you are interested in setting up an account to do salivary hormone testing on your patients, please click on the following link to display a  New Account Form (Adobe Acrobat^® Reader required).  Print the form, fill it out and FAX it back to Aeron at (510) 729-0383. Or you may call Client Services toll free at (877-22-AERON) and Aeron will FAX or mail the form for your completion.

Methods of Specimen Payment
Payment must accompany submitted saliva and urine specimens and may fall into one of two categories:

1. Patient Pay: The patient may furnish payment - VISA^®, MasterCard^®, American Express^®, Discover^®, check or money order - with the sample. A  receipt will be sent to the patient that includes CPT and ICD-9 code(s) (provided by the practice) for possible insurance reimbursement.

2. Provider Pay: Aeron will invoice you monthly for the samples received.

Insurance

Aeron LIfeCycles is a contracted provider for Medicare, Blue Cross, Blue Shield and United Healthcare. The physician must provide an appropriate ICD-9 code(s). The patient will include a copy of the front and back of the insurance card with the sample(s). The physician should not collect payment for lab services from these patients. Any co-pays and deductables are the responsibility of the patient and certain HMO plans may still require prior authorization as with other lab services. Payment is required for all other insurance carriers but the receipt Aeron provides may be used to request reimbursement from the patient's insurance company.

Ordering Saliva and Urine Collection Supplies
If you already have an account with Aeron LifeCycles, you may reorder collection supplies by:

	Calling the Client Services toll-free (877-22-AERON)
	FAX your request to 510-729-0383
	Online requests for supplies can be made by clicking the Supply Order menu button on the left, filling out and submitting the form.

Important to Remember When Ordering Supplies
The requested supplies will be sent to your practice by UPS(Ground), along with an equal number of personalized laboratory requisition forms, within two business days of your request.

Shipping Collection Supplies Directly to Patients
If it is more convenient, Aeron will send saliva or urine collection supplies directly to your patient. Simply FAX us a signed copy of an Aeron laboratory requisition form with the patient’s name, address, phone number. Indicate which hormones to test and reference an ICD-9 code if applicable for insurance purposes. If you do not have an Aeron Requisition, you may FAX a prescription with the above information included. Collection supplies will be sent to your patient by first-class mail the following business day of your request.

Aeron Literature
Aeron has a wide assortment of literature relating to hormone replacement and monitoring hormone levels. The Hormonal Update bulletins are directed to consumers and can be useful educational tools for your practice. Click HERE to view past issues. Three patient directed brochures that discuss the different hormones Aeron monitors (Hormonal Portraits), the urine assay for bone resorption (Bone Loser) and perimenopause (Transitions) along with tabletop displays, if needed, are available. Aeron also has an extensive bibliography of research done using saliva and the correlation between saliva and serum hormonal levels. Literature can be requested from Client Services at Aeron by phone (877-22-AERON), FAX,  or by using the online Supply Order form.